Intercom & Mass Communication Products

We continue to support Dukane MCS350 and StarCall system owners with spare parts and repairs when available. Obsolete parts for these aging systems are very limited in supply or often unavailable.

We highly recommend updating MCS350 and StarCall systems to CareHawk CH1000 or CH2000IP platforms to ensure reliability and the advantage of modern safety communication technologies.

Updating typically requires a simple change to the headend without having to update existing wiring and speakers.

The CH2000IP is an IP Life Safety Communications Platform that provides complete facility communications with exceptional clarity. Functions include bell schedules, intercom, paging, distribution of automated messages, and emergency notifications. Initiate and view your daily communications live on an interactive floor plan of your facility with Spotlight.

• 99 simultaneous tasks (e.g., tone playback, intercom, pages, music distribution, etc.)
• 24 Administrative Consoles and/or Spotlight users
• Video Intercom for secured vestibule and door access
• 100 tones / 32 call-in groups / 200 call-ins (queued)
• 64 speaker zones
• 256 IP endpoints and an additional 512 25V Analog endpoints
• Music source
• 1 main calendar schedule and 80 alternate day calendar schedules

The CH1000X is the next generation of CareHawk’s trusted CH1000 safety communication platform.
Engineered as a drop-in replacement for the original CH1000, the CH1000X offers a significant performance upgrade, leveraging faster processing speeds, modern architecture, full compatibility with the intuitive AdminConsole Administrative Phone, integrated bell schedules, and calendar management.

Enhanced cybersecurity features ensure communications remain secure, resilient, and reliable—critical in today’s digital landscape.

This platform is best for medium to large-scale projects and district-wide communications.
The CH1000X is a hybrid analog life safety platform that provides complete facility communications with exceptional clarity. Functions include intercom, paging, distribution of automated messages, and emergency notifications. Keep your facility running on time with synchronized clocks.

• Multi-system installs (up to 8 systems)
• District-wide communication capability
• 1 or 2 intercom channels
• Up to 8 Admin Phones / Telephone slots
• 256 Ports (2048 networked)
• 64 Page Zones

The DUKANE® HC7000 Nurse Call System by CareHawk® is designed with assisted living and skilled nursing facilities in mind. Configure the perfect solution for resident care and staff efficiency with both voice and tone stations.

• Listed to UL1069
• Real-time reporting with ComAlert software
• Many voice and tone station options
• Dome and Zone lights
• Mobile phone compatibility
• Third-party accessory integrations (e.g. wireless pendants)

Spotlight for the CH2000IP, CH1000X, and CH1000 converts your school floor plan into an interactive communication dashboard for everyday and emergency communications.

• Make intercom calls, initiate pages, play tones, and send emergency messages
• Create yearly bell schedules and more with the user-friendly calendar interface
• Real-time visual feedback on the school floor plan
• Receive lockdown acknowledgments from the classroom
• Visual priority-based communication
• One-click staff directory

District-wide communications have never been so feature-rich and accessible, fostering real-time district monitoring, control, and connectivity, truly enhancing overall emergency coordination and daily tasks alike.

Seamlessly integrates multisystem connectivity between the CH2000IP, CH1000X, and CH1000 platforms, enabling unparalleled collaboration across systems.

Centralized calendar management empowers administration with a comprehensive tool for implementing and organizing bell schedules effortlessly across the district.

The CareHawk Video Intercom Station delivers strong audio with a 10W speaker, turbo sound chamber, and dual-mic noise reduction for clear voice pickup. Its 4MP starlight wide-angle camera with IR and HDR provides excellent imaging.

• Built-in 4-megapixel starlight HD camera and infrared light, enabling high-definition video calls
• 10W speaker, 90dB hands-free call and 100dB broadcast, producing immersive sound
• A long-range microphone can reach up to 5 meters and accurately captures every word
• Stainless steel panel with aluminum alloy structure, up to IK10 vandal-resistant standard
• IP66 waterproof and dustproof grade, suitable for harsh environments
• For CH2000IP and CH1000X

A network of hallway and classroom messaging displays provides superior emergency and everyday communications for improved student and staff safety. Messaging displays deliver visual communication with full-color graphics, text, and strobe lights for more effective and accessible communication.

• 10” to 22” single or dual display options for hallways and classrooms
• Speaker and non-speaker options
• Choose from pre-installed alerts (e.g. lockdown) or create custom alert screens
• 4 configurable RGB strobe lights
• Synchronized clock display (default)
• User-friendly browser-based software

The AdminConsole is a complete administrative phone solution for the CareHawk CH2000IP and CH1000X Life Safety Communication Platforms.

Initiate intercom calls to the classroom, live paging, and play normal or emergency tones to zones.

Manage secure vestibules and access control with video intercom.

Quickly perform and respond to emergency communications.

The SS16X and SS32X provide up to 16 and 32 analog speaker connections, allowing for two simultaneous bi-directional audio activities per unit, including normal and emergency call-ins.

It supports intercom, paging, and playback of tones and music from the CH1000X.

The SS32IP provides up to 32 analog speaker connections, allowing 2 simultaneous bi-directional audio activities per unit, including normal and emergency call-ins.

It supports intercom, paging, and playback of tones and music from the CH2000IP and it works with Multisystem configurations. It’s compatible with decision codes, event rules, call-in groups, and zones.

Connect up to 8 SS32IP units per CH2000IP for 256 endpoints and a maximum of 16 simultaneous bi-directional audio activities across all SS32IP units.

The GPIO Integration Hub simplifies connected processes by integrating independent security and emergency systems, automating and reducing the number of operations needed during a crisis.

• Compatible with the CH2000IP Platform
• 8 Inputs and 8 Outputs
• Combine 2 modules for up to 16 inputs and 16 outputs
• Supervised connection
• IP address audio announcement
• LLMNR addressing support
• AES-128 encrypted communication
• Simple browser-based configuration and firmware updates

The VCall+ app turns your Android phone or iPhone into a mobile alert and call point. Initiate normal and emergency call-ins, lockdowns, and other alerts on the CH2000IP platform.

• Check-in acknowledgment during lockdown events
• User and role management
• Apple iOS and Android

Email Alert MessengerTM automatically informs staff, administration, and emergency responders of a crisis via email on their phone, tablet, or computer.

• Automated notifications based on system tones
• Customize up to 99 unique tones and corresponding email messages
• Preview and test notifications from the user-friendly interface
• Configure email groups

The AP1-B Administrative Phone provides a control center for all paging, intercom, security, video, and telephone communications through the CareHawk CH1000(LT).

• Priority-based call queue
• One-touch emergency paging
• Wizard-based menu system with soft keys

The NP1-B is a Voice Master Station for resident and staff communications including intercom and paging (optional) for the HC7000 Nurse Call System.

• Priority-based call queue
• Set rounding, reminders, room status, risk levels, and more
• Wizard-based menu with soft keys

Classroom telephones or staff phones feature high-quality audio using a handset or speakerphone.

• Traditional analog or VoIP options

CareHawk Class D audio amplifiers are a low- power, high- efficiency, low- distortion solution.

• Class D
• Variety of voltage outputs
• Dual-page options
• Volume control
• Flexible Mounting Orientations

Use Call Stations to initiate normal or emergency call-ins to administrative phones from the classroom. Use Alert Stations to initiate alerts like lockdown and evacuation with the touch of a button.

• Initiate alerts
• Initiate normal or emergency call-ins
• Various button options, from rocker-style, tamper-resistant or silicone.
• Standard single-gang installation

Strobe lights are ideal for areas with high noise levels, like shops and utility rooms, where audio may be difficult to hear.

• Weather-proof
• Easy 2-wire connection with reverse polarity protection
• 60,000 candle power
• Operational life: 200+ hours
• Amber and blue color options are available

Timekeeping and Synchronized Clocks CareHawk clock systems deliver accurate, reliable, flexible, user-friendly, and cost-effective timekeeping. Key Functionality Analog or digital Wired or wireless sync Sync using CH1000(LT), CH2000IP or a dedicated master clock Backboxes and accessories available Download Timekeeping Solutions Brochure

The MPD100 Media Player is part of the CH1000(LT) Platform. The MPD100 is capable of playing most audio media formats, like MP3 and WAV.

• Play MP3’s, WAV, internet radio (e.g. Icecast), and more
• User-friendly web-based interface
• Small and lightweight
• Simple installation

Configure the perfect nurse call solution for resident care and staff efficiency with voice and tone stations; mix stations for ultimate flexibility.
Stations are installed using standard practices, tools, and supplies. Stations snap together in single, double, or triple gang applications to accommodate any configuration.

• Durable and chemical-resistant nylon.
• Modern design that blends in naturally with any decor.
• Listed to UL 1069 and CSA 22.2 205 standards.

Choose from standard sealed and unsealed push-button call cords or the more accessible pad style and pneumatic air-activated cords for residents with limited hand dexterity. For use with the HC7000 Nurse Call System.

• Standard Call Cord
• Easy-Grip Call Cord
• Sealed, Easy-Grip Call Cord
• Pneumatic Call Cord
• Pad Call Cord

The VTM is a powerful microcontroller-based VoIP telephone system and offers a rich and flexible feature set.
The VTM supports classical PBX functionality with advanced features,, and operates with traditional standards-based telephone systems and VoIP systems.

• Supports PBX and VoIP systems
• Advanced call feature capabilities (see specifications)
• Multiple peripheral connectivity options
• Compact form and low power requirements

Choose from a variety of available speakers, including ceiling tile mounts, ceiling mounts, wall mount, and more.

The District Wide Server, allows users to broadcast pre-recorded alerts, announcements, pages and emergency pages to a single school, a zone of schools, or all the schools in a district.

• Control with user-friendly PC-based Alerts™ software
• System activity logging
• Emergency page priority management
• Supervises all CH1000 and Symbiont(-1B) systems with real-time alerts
• Ethernet connectivity

VCall (Virtual Call Point PC software) is part of the CH1000(LT) Life Safety Communication Platform. VCall gives staff the ability to initiate a lockdown or place normal and emergency call-ins from a PC. Calls are answered through the classroom intercom.

• PC-Based call point
• Covert virtual lockdown button

ToneAlerts™ is an unobtrusive desktop toolbar that is quickly accessible using a mouse. Save precious seconds in notifying building occupants of a pending threat to health and safety, like severe weather emergencies.
The ToneAlerts™ allows users to broadcast emergency tones or WAV file messages throughout a facility’s facilities’ speakers. Up to 9 tones or WAV files may be selected for one-click activation.

• Create school year bell schedules
• Program Scheduling
• PC or browser-based calendar options

WebCalendar™ (browser-based) scheduling software is part of the CH1000(LT) Life Safety Communication Platform. Create school year bell schedules in an Outlook-style interface. Schedule tones, programs, video surveillance, and other output events.

• All Encompassing Calendar
• Advanced Scheduling
• Create school year bell schedules
• Program Scheduling
• Browser-based calendar options

Calendar™ (PC-based) scheduling software is part of the CH1000(LT) Life Safety Communication Platform. Create school year bell schedules in an Outlook-style interface. Schedule tones, programs, video surveillance, and other output events.

• All Encompassing Calendar
• Advanced Scheduling
• Create school year bell schedules
• Program Scheduling
• PC-based calendar options

Turn activity logging data from the HC7000 into valuable information for informed decision-making. Benchmark and identify areas for performance and workflow improvements and provide residents with the best possible care.
Display events and alerts on your facility map or in a prioritized list format for improved staff response times. Empower your staff with seamless integration options, including wireless telephone handsets, email, wallboards (marquees), pocket pagers, and other notification devices.

Decisions™ provides general- purpose inputs/outputs (GPIO) programming needed to configure the CH1000(LT).

Configure the GPIO’s for a CH1000(LT) using an easy-to-understand wizard format.

Assistant™ is a PC-based graphical administrative phone for the CH1000(LT) Platform.
Initiate intercom and paging functions with a click of the mouse and pick up the AP1-B admin phone to speak.

• User-friendly graphical interface
• Touch screen compatibility
• Initiate/Answer Intercom Calls
• Paging (All/Zones/On-the-fly)
• Emergency pages
• Initiate tones and music
• Activate Bell Schedules

SecurAssist™ is PC-based application with the ability to communicate to multiple CH1000(LT) systems in the district, one at a time.

SecurAssist™ is designed for use in central locations, like a board office, to allow access to off-site school CH1000 system intercom and paging functions during emergencies.

Choose CareHawk today and experience peace of mind with our mass notification products. Contact us now to learn more and take the first step towards a safer tomorrow.